Return Policy

At DivineMart, we understand that sometimes a product may not meet your expectations or needs. That's why we have a hassle-free return policy in place to ensure your satisfaction.

If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. We believe in the quality of our products and want you to be confident in your purchase.

To initiate a return, simply contact our customer service team with your order number and reason for return. They will guide you through the process and provide you with a return authorization number.

Please note that the item must be in its original condition and packaging for a successful return. Any signs of use or damage may result in a partial refund or denial of the return.

Once your return is received and inspected, we will process your refund within 5 business days. The refund will be issued to the original payment method used for the purchase.

If you received a defective or damaged item, please contact our customer service team immediately. We will arrange for a replacement or refund, depending on your preference.

For hygiene reasons, certain products such as kitchen utensils and food storage containers are non-returnable unless they are defective or damaged upon arrival.

Please note that return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part. We recommend using a trackable shipping method to ensure the safe return of your item.

If you have any questions or concerns about our return policy, please don't hesitate to contact our customer service team. We are here to assist you and ensure your shopping experience with DivineMart is a positive one.